Full-Service Events with Olympia Service Staff FAQ
Delivery and Pick-Up FAQ
Full-Service Events with Olympia Service Staff FAQ
What does a full-service event with service staff include?
Full-service events with Olympia service staff include complete service from beginning to end. Clients can create custom menus, order bar service, and rent tables, chairs, linens, etc. from us to make their event complete. On the day of the event we bring every service to you; we cook on-site, we deliver and set-up all rental equipment, we assist guests during the event, and then clean-up at the end of the evening.
What is the service charge?
Our service charge is not gratuity, but covers many miscellaneous items for your event. This includes the total labor time before and after your event for meetings, planning, preparing, and cleaning, as well as rental item damages and losses, and additional costs incurred for your event.
What is the facility fee?
Facility fees are charged by certain venues to the caterer. Because only some venues require this, we do not include it in all of our pricing. For clients who are having their event at a location that requires a fee, it will be counted as a separate line item on your proposal. Check with your venue or our staff to determine if there is a facility fee for your event.
Are there any hidden fees?
No, we try to be as upfront with our pricing as possible. We put together custom quotes for our clients so they can see all the charges for their event at the time of booking. The only time that prices will go up is if the client makes changes to the proposal that are more costly, such as more expensive food or adding difficult logistics to an event that incur more labor expenses.
Is gratuity added to my order?
No, we do not apply or require gratuity for any events. Our staff greatly appreciate any tips you give them for great service.
Once I put my deposit down, can I make any changes to my menu?
Yes, you can change your menu, event details, and guest count up to 14 days prior to your event. Putting down a deposit simply reserves your date on our calendar for your event so that we do not give that spot to anyone else.
How far in advance do I need to book your services?
We always recommend booking as soon as possible if you know your event date. Once our kitchen is at capacity for a certain day, we “close” the day and no longer take anymore events. These days can book up a year in advance, depending on the popularity of the date.
Is there a minimum order amount for events?
We require a minimum food order of $500 Tuesday through Saturday and $1,000 on Sunday and Monday. This minimum does not include labor charges, rentals, or delivery fees.
Do you provide linen?
Standard floor length linen is always provided for any food tables set up by Olympia Catering including hors d’oeuvres, buffets, and stations. We can also provide guest table linens for an additional fee, which includes the service of delivery, set up on tables, and pick-up at the end of the evening. Linens are available in hundreds of colors and fabrics.
I don’t like something on the proposed menu, can I switch it out for another item?
Yes, we are happy to customize any menu to your tastes. Please keep in mind that different items may incur additional cost depending on the ingredients and presentation style.
How many people can sit at a 60-inch or 72-inch round table?
A 60” round table can fit 8-10 guests and a 72” round table can fit 10-12 guests. If using chargers, we suggest a maximum of 8 guests at a 60” and 10 guests at a 72”. Otherwise, the chargers may not fit.
Is the wedding cake included? Do you charge a cake cutting fee if I get my cake elsewhere?
In most of our wedding packages, a standard buttercream wedding cake is included for the number of guests at your wedding. Additional charges may incur if you choose specialty flavors or upgraded decoration. If you decide to get your cake elsewhere, we are more than happy to cut and serve your cake. There are no additional charges for cake cutting and serving.
What does your staff wear?
Our service staff wear black bistro attire which includes black slacks and back long-sleeve button down shirts. Special requests such as tuxedo or costume attire can be accommodated for an additional uniform rental fee.
Do you provide bar service? Can I provide my own?
Yes, we can provide bar services to you through our partner company. If you are looking to provide your own, check with your event venue to make sure this is allowed. Also, keep in mind, we are only able to provide bartenders if we supply the alcohol.
How many champagne glasses can I get out of a bottle for my toast?
One normal size bottle can pour around 9 toasting glasses.
Is it less expensive for me to do an hors d’oeuvres menu for my event rather than serving a full meal?
Hors d’oeuvres menus are not always the less expensive route. Because of the labor involved with creating each hors d’oeuvre, the costs can add up quickly. Also, depending on the time of day you are serving your guests, they might be looking for a full meal and will consume enough hors d’oeuvres to make up that meal. Check with a member of our Catering Sales Team to determine which service style is best for your event and your budget.
I am looking for a specialty designed menu, are you able to provide this?
We are able to provide custom menus based on favorite cuisines, unique event themes, farm-to-table menus, organic or eco-friendly, etc. Please inquire with a member of our Catering Sales Team for your requests.
I have several guests with special dietary needs and allergies, can you accommodate them?
Yes, we can accommodate vegetarians, vegans, and guests with allergies including gluten, dairy, and shellfish.
What is the standard china?
Standard china includes three choices: white round, white round with a platinum rim, or ivory round with a gold rim.
Do you provide all of the décor for my event?
We provide décor for any food tables, stations, or buffets. If you are looking for guest table centerpieces and other décor, please inquire with a member of our Catering Sales Team.
What services do you provide other than the food?
We can provide many additional services for your event based on your needs, such as bar, floral, décor, lighting, DJ or Band, etc.
Do you clean up after the event?
Our service staff cleans all of the guest tables and the kitchen space in accordance to venue rules at the completion of the event. We also dispose of all trash prior to leaving.
Which venues do you recommend?
We work in many different venues around Tampa Bay, St. Petersburg, Clearwater, and beyond. Please visit our Venues Tab for more information.
Delivery and Pick-Up FAQ
How much is the delivery charge?
Central Tampa - $25
Carrollwood, Brandon, USF, Town n Country - $35
New Tampa, Lutz, Riverview, Valrico, Apollo Beach, St. Petersburg Gateway, Downtown St. Petersburg - $45
Pasco and other Pinellas - Call for Price
What days and hours are you available for delivery?
We are available for deliveries Tuesday through Friday from 6:30 AM to 4:00 PM and Saturdays from 6:30 AM to 2:00 PM. Special delivery times can be pre-arranged if needed, additional costs may apply.
What hours are you open for me to pick-up food?
We are open for pick-ups Tuesday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. All food and cake pick-ups must be ordered at least 24 hours in advance.
How much notice do you need for me to place my order?
We require at least a 24 hour notice; however, we typically book up to a week or more in advance. It is best to call your order in as soon as possible to reserve your spot.
If I order hot food, are warmers included?
No, warmers are not included, but they can be added to an order for $9.99 per hot item. When requesting warmers, there is an additional pick-up fee.
Are disposable plates, silverware and napkins included?
If you are ordering a composed breakfast, lunch, or dinner menu, high-grade acrylic plates, silverware, and disposable napkins are included in the price of the menu. If you are ordering a la carte or platters, there is an additional charge for acrylic which is typically around $.50 per guest.
Can you provide linen, china, tables, and chairs for my delivery?
We can provide a single black or white linen for your buffet, but we do not provide any other rental items for deliveries. If you’re looking for rental services, please contact us about having a full-service event with service staff who can bring these items and set them up for you.
Is there a minimum order amount for pick-up and deliveries?
No, we do not have a minimum dollar amount for delivery. However, there are certain menu items and composed menus that typically have a minimum of 10 servings per order.